Treehouse Birthday Party FAQs

                       

Due to the popularity our Treehouse World Adventure Parties, we experience a large number of calls with questions about Birthday Parties. In an effort to provide the best Customer Service possible, we have provided you with the most frequently asked questions and answers.

Should I book in advance for a party?

We always recommend that you book your party as far in advance as possible.  A 50% deposit is needed to secure the date and time of your choice for the party packages.  Unfortunately, we cannot pencil anyone in.  During certain months of the year, we book up rather quickly and reservations are on a first come, first serve basis.  You can book your party anytime online by clicking the BOOK A PARTY link!

Does the 10 party guests include the birthday child?

Yes, anyone participating in the adventure activities is counted towards the 10.

Can party guests bring a parent or guardian?

Yes, we allow one parent/guardian per participating child.  Anyone above there is a $5.00 non-participating guest charge.

Do I need signed waivers from my party guests?

Yes, Digital Waivers must be signed by all guests prior to arrival.  You will receive a waiver in your confirmation email specifically tagged to your party and guests.  Guests with unsigned waivers cannot participate.  We cannot hold party start times for unsigned waivers.

How long do I have a party room for my celebration?

The allotted time for celebration in the party room is the last 30 minutes of your scheduled 2 hours.  Additional time may be purchased, if the room is available, prior to or following your celebration period.  Click here for party room rental information

Can I bring my own decorations?

Yes, you can bring in your own decorations for your party and we will decorate it for you.  We do not permit anything to be hung on the walls or from the ceiling.  The following items are not permitted:  Glitter, Pinatas, Confetti, Sparklers, Sparkler Candles, Animals, Tinsel, and Silly String.  We do not suggest elaborate decorations.

Do I need to call back to confirm my final party count?

No, we will contact you 24-48 hours prior to your event.  We will update, at that time, your final guest count, pizza order, and party extras.  All party changes must be placed by 12Noon the day prior to your party.

If I confirm for more children will my party be moved to a larger party area?

All of our party package areas accommodate a specific number of guests.  If you are planning on having more than 20 guests attend, please notify us when you are booking your party so that we can assist you accordingly.  We will not be able to move the party if additional children show up beyond the confirmed numbers.

What if I am late?

If you or a guest arrives late for a party it will continue as scheduled.  We will not start the party without the party child and party parent present, however, we will need to shorten several party features depending on how late the event has started.  If a guest arrives late, they can proceed to the party check-in desk and we will direct the guest where to meet the party.

What do I need to bring?

Feel free to bring a Birthday Cake, cupcakes or cookies, candles, presents, and of course the birthday child!

How do I check-in for my Treehouse Birthday Party?

You may not enter the park until 10 minutes prior to your reserved party time.  Please follow the signs to the second entrance of the main building to check-in.

Is Gratuity included in a birthday party or should I tip the party host?

Gratuity is not included and can be provided directly to your host or at checkout per your discretion.

Have more questions?

Our team is here to help!  Treehouse World is an AMAZING experience and our goal is to ensure your expectations are met and exceeded!  Call 484.329.7853 or email us Office@treehouseworld.com